Can I move my existing member data from Excel or another software?

Yes. We import from Excel, Google Sheets, and most major gym-management tools. Our onboarding team handles the migration for you within 24 hours — no data loss, no downtime.

What payment methods can my members use?

UPI, credit and debit cards, net banking, EMI, and autopay mandates via UPI and cards. Recurring billing runs automatically, and failed payments retry on a schedule you control.

Is there a free trial? Do I need a credit card?

3 days free, no credit card required. You get full access to all features during the trial. At the end, pick a plan or let your trial expire — your data stays safe for 90 days.

Does it work for multiple branches?

Yes. The Enterprise plan is built for chains: one rollup dashboard for the head office, separate branch-level views for local managers, and granular role-based access.

Do members get a mobile app?

Yes, on iOS and Android. Members can check in, book classes, view their workouts and diet, track progress photos, and pay fees — all under your gym's branding.

How does support work?

Email on Starter, priority email + chat on Growth, and dedicated Slack channel with a named account manager on Enterprise. Average first-response time is under 2 hours during business days.

All customers

Chennai · Founded 2021

Athleta Gym

Why a Chennai gym switched away from a global gym-management product after 18 months.

"We looked at three other tools. Kasratbook was the only one that felt like it was built by someone who's actually run a gym."

Karthik Suresh, Founder

Athleta Gym

Members

850

Branches

Software switch

2 weeks

Member churn

-38%

Support tickets

< 3/mo

The challenge

Athleta was using a US-based gym-management product. The features were rich but the experience was wrong for India: no UPI, no WhatsApp templates, prices in dollars, support tickets answered overnight.

Karthik was spending 30% of his time fighting the software instead of running the gym.

What they did

Migrated to Kasratbook in 2 weeks, including all members, payments history, and biometric data.
Replaced 8 distinct workarounds Karthik had built (Google Sheets, manual WhatsApp groups, separate UPI tracker) with native Kasratbook features.

The outcome

Member churn dropped 38% because the WhatsApp reminder cadence finally worked the way Indian members expect.
Support tickets dropped from 12-15 per month to under 3, mostly because the product just works.
Karthik now spends less than an hour per week on operations and the rest on coaching.

Athleta Gym

The challenge

What they did

The outcome

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